Frequently Asked Questions

We can tell you everything About Home gym equipment

1. What types of home fitness equipment do you offer?

We offer a wide range of home fitness equipment, including treadmills, stationary bikes, ellipticals, rowing machines, strength training equipment, and more.

2. Do you offer warranty on your products?

Yes, we offer manufacturer warranties on most of our products. Please check with us for specific product warranty information.

3. Do you offer bulk discounts for large orders?

Yes, we offer bulk discounts for orders of a certain size. Please contact our sales team for more information.

4. How Can I Contact Customer Service for Trouble Shooting Issue?

You can contact customer service via email or phone. Our contact information can be found on our website's contact page.

home gym equipment,home fitness equipment studio

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2023

01.

What is the sample policy?

According to the type of different samples, we will charge a certain sample fee. But when you have a formal order, the sample fee will be fully returned.

02.

What is the payments policy?

We most commonly accept wire transfers and letters of credit. For the initial cooperation customers, we generally start production after receiving a certain percentage of advance payment. After the production is completed, we will provide detailed pictures of the bulk goods to the customer, and arrange loading and shipment after the balance payment is paid.

03.

What is the price policy?

Normally, we have three forms of quotations, new product quotations, bulk product quotations, and special offer product quotations. Usually the lowest price is a special offer, but the cheap price does not mean that our product quality is cheap, and it is usually a promotion when the style is mass-produced. Only in this way can the cost reduced by improving production efficiency be truly fed back to customer orders.

04.

What is the Spare parts Policy?

Usually when we make instructions, the product has an explosion chart, and there will be some accessories we call Consumable parts, and these accessories are generally provided to customers free of charge according to 1%-2% of the order quantity.

05.

What is the new Product development policy?

We very much welcome to cooperate with customers to develop high-quality products with unique characteristics and market competitiveness. Once the program starts, we will be responsible for specifying a clear work plan with you and effectively monitoring the completion on schedule, this includes regular status updates, weekly meetings, and ongoing dialogue to address any issues that arise.Depending on the nature of the project, we will pre-establish clear cost-sharing arrangements with the client and ensure that both parties understand their responsibilities.

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